Refund Policy
This page explains returns, exchanges, and refunds in a store-specific format. For help with this page, contact Support@getspeka.shop.
Store guidance on eligibility
Customers can rely on the following guidance from our store about eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason. Questions about this section may be sent to Support@getspeka.shop.
Store guidance on exceptions
The following exceptions guidance applies to purchases from our store. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights. Questions about this section may be sent to Support@getspeka.shop.
Information covering order problems
For purchases made through this website, our store applies the following guidance on order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate. Questions about this section may be sent to Support@getspeka.shop.
What customers should know about starting a request
The following starting a request guidance applies to purchases from our store. To start a return or exchange, contact us at Support@getspeka.shop before sending the item. Once the request is approved, our store will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted. Questions about this section may be sent to Support@getspeka.shop.
Details about refund timing
For customers using this website, this section explains refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days. Questions about this section may be sent to Support@getspeka.shop.
Information covering condition of returns
We publish this condition of returns guidance for customers using this website. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged. Questions about this section may be sent to Support@getspeka.shop.
Our approach to support
The following support guidance applies to purchases from our store. For return or exchange assistance, contact Support@getspeka.shop or 9564044158. Questions about this section may be sent to Support@getspeka.shop.
Contact Information
Email: Support@getspeka.shop
Phone: 9564044158
Physical address: 251 S 4th St, Columbus, Ohio, 43215, United States